RATES

For small maintenance jobs we charge by the hour.

For larger jobs a site visit may be necessary and a quotation will be provided.

All prices are exclusive of VAT and materials.

There are no hidden charges. We believe the best policy is transparency. We don’t wish to give you a bill higher than you expect. For example, our rates are inclusive of expenses such as the congestion charge, fuel and parking costs. We mark up the cost of materials that we provide by 20% to cover the time and fuel spent buying the materials. If during the job we discover additional work is required, we will consult with you and agree any additional costs before proceeding.

There is a minimum one hour charge for any job. This is to cover the time spent navigating London’s busy roads in order to make the appointment. Simple jobs, such as replacing a broken light switch, may take less time than one hour. If this is the case, in order to give you value for money we encourage you to think about anything else that may need doing so that the engineer is on site for the whole hour. We wish to demonstrate our high level of service, not run out the door as soon as the job is done. From our initial discussion, we will normally provide you with an estimate for the work to be done. It may become apparent that a site visit is necessary, following which a quotation will be provided.

We charge the following rates (exclusive of VAT and materials) for a principal engineer: Please read this section fully including the notes below to ensure you understand our charging policy.

Standard rate:
£70 per hour charged at 15-minute intervals (minimum 1-hour charge)
8am – 5pm Monday to Friday (excluding bank holidays)

Central London rate:
£90 first hour (£70 p/h thereafter) charged at 15-minute intervals (minimum 1 hour)
8am – 5pm Monday to Friday (excluding bank holidays)

 

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Payment

For small maintenance jobs on domestic premises we request payment within seven days of invoicing. For larger jobs where a quotation has been provided then we request payment within 30 days of invoicing.

We accept the following methods of payment, paid directly to the engineer.

Cheque – made payable to SCV Electrical Limited

Cash – paid directly to the engineer

BACS – Electronic Payment directly from your account.

Credit/Debit Card – not at present. We are considering it.



Notes:

  1. The Central London rate will apply if we have to enter the congestion zone. This may apply if we have to cross the congestion zone, or park within it, regardless of whether your business is situated within the congestion zone or not.
  2. We do not operate between the hours of 5pm and 8am.
  3. If a trainee engineer is present with the principal engineer, he will be charged only for hours after the first hour (first hour free). The trainee rate will depend on his or her experience. This will not increase your costs as the work will be completed in a shorter time by two engineers.
  4. We keep a supply of all standard materials in our vans. If we need to visit a wholesaler to provide non-standard items requested by the customer (for example, chrome accessories), then the time taken will be charged at the standard or day rate, whichever is applicable.